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Job Title: VTC NE
Category:  Information Technology (2854)
Title: System Administrator 
Location: Fort Meade, MD
Clearance: Active TS/SCI with a Polygraph 
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
TS/ SCI with a Polygraph is required 
The Level 3 System Administrator shall be able to perform the indicated Level 0, 1, & 2 tasks plus the following indicated tasks:
(U) Supports the design of systems, mission architecture and associated hardware
(U) Directs and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA)
(U) Analyzes and resolves complex problems associated with server hardware, applications and software integration
Level 3 Qualifications: (U) Fifteen (15) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelor"s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor"s degree.
Location  Fort George G Meade , MD
Minimum Experience (yrs):  10 +
Required Education:  Not Specified

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