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Job Title: Applications Engineer
Category:  Customer Service & Call Center
Description: 
BASIC PURPOSE: 
 
To provide technical application support, training, and product overview for SELECT products according to the demand of the company’s Sales Force, Customer inquiries, internally and externally.
 
MAJOR ACCOUNTABILITIES/RESPONSIBILITIES OF JOB:
 
  • Manage the resolution of applications related inquiries from customers internal and external, as well as end users who are not direct customer.
  • Manage all inquiries relating to the technical workings of any products.
  • Manage Research and review of compliance matters regarding products, as well as provide certificates for standards for which the products comply.
  • Provide pricing for the company’s Sales force; Inside Sales and Outside sales, Distributors and Sales Representatives.
  • Act as a liaison with SELECT products producing subsidiaries.
  • Produce and provide technical information to support formal written quotes, special projects, OEM’s, and large accounts.
  • Create and Maintain technical info for product datasheets, Pricelist, Catalog, and IOMs.
  • Create tools to help Inside Sales product information.
  • Support the engineering team in maintaining and creating information for the Transaction Platform. 
  • Continuous personal development of product & application knowledge, business operations, & industry standards.
Requirements: 
KNOWLEDGE AND SKILL REQUIREMENTS:        
  
  • Bachelor’s degree or equivalent in Mechanical Engineering or related field.
  • Instrumentation experience, and/or strong mechanical aptitude.
  • Excellent Communication Skills, verbal and written, telephone and computer skills.
  • Extensive knowledge of Microsoft Office
  • Possess good organizational skills.
  • Professionalism, Operational Excellence, Quality, Integrity, Creativity and Ethics
Location  Lawrenceville , GA
Minimum Experience (yrs):  1-3
Required Education:  Not Specified


Do you meet the criteria/qualifications of the position for which you are applying?  yes    no
 
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