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Job Title: Business Analyst
Category:  Information Technology (2854)
Oversees the business process review for specifically identified departments and functional areas. 

Responsibilities include:


  • Maintaining product documentation and related product artifacts

  • Contributing to the evolution of product roadmaps through investigative methods in customer needs, industry direction, legislative consideration and from a competitive outlook

  • Writing descriptions of business needs and business program functions, including creating process and data flow diagrams, workflow diagrams, test scripts, training curriculum, and quality assurance/audit procedures.

  • Drafting raw curriculum to support development of training materials relevant to the approved client business processes.

  • Establishing and maintaining positive client business relationships across the organization, including guiding others in understanding client businesses, processes and priorities.

  • Representing HPS to ensure system functionality and performance that meet current and future business requirements.

  • Facilitation of cross-functional team meetings to develop and implement business solutions and optimize operations. 

  • Consulting with clients to ascertain and document a defined need or problem area and determine scope of investigation required to obtain solution.

  • Identifying and documenting business processes, including opportunities for improvement in partnership with Client Project Team.

  • Using appropriate analytical techniques to conduct research perform studies and survey to obtain data from a variety of client, industry, and internal sources to identify and document requirements for system design, implementation and training.

  • Analyzing problems to recommend a solution, such as alternate methods and procedures, changes in processing methods and practices or redesign of products or services, and advises client of such findings.

  • Acts as a change agent

  • Collaborating with resources to ensure all system design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements.

  • Understanding and applying organizational change concepts.

  • Comfort working independently and remotely, as well as being decisive in determining appropriate analysis within various client environments.

  • Regular attendance in order to meet business objectives 

  • Supporting the creation and/or create test plans/scenarios

Other duties as assigned.

  • Bachelor’s degree or equivalent.

  • 5 years experience as a team member on technology-based projects in highly complex business-to-business and/or outsourced client environments.

  • Minimum 3 years business consulting or project management experience.

  • Knowledge in fields defined as information technology, computer programming, computer security, computer system analysis, database management, information systems, internet applications and development, software development, and related fields.

  • Prefer knowledge of enterprise modeling applications, such as Enterprise Architect, ProVision and/or other modeling and/or languages, including UML.

  • Business process reengineering and requirements analysis skills a plus.

  • Experience working both independently and in a team-oriented, collaborative environment is essential.

  • Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities.

  • Ability to read communication styles of team members and clients who come from a broad spectrum of disciplines.

  • Experience implementing client server and /or web-based applications.

  • Experience with process and data flow diagramming.

  • Effective verbal, written and interpersonal skills.

Ability to travel.
Location  Tampa , FL
Minimum Experience (yrs):  3+
Required Education:  Not Specified

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