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Job Title: Business Analyst
Category:  Information Technology (2854)

Primary point of contact for interface between the business users and IT teams. Formulates and defines systems, scope, and objectives through research and fact-finding, combined with a basic understanding of business systems. Responsible for monitoring, maintaining, enhancing, securing and administering business applications and related backend systems -- to include Magic Service Desk Express. SQL DB and hooks into various systems



Review programming requests and work with business users and technical staff to identify, gather, analyze, and document business system requirements

Work with business users to document current work flow processes and collaborate with users in identifying, defining, and documenting process improvement options and alternatives as directed by business needs

Work with business users to define and document business rules

Identify required information fields and develop data dictionary

Participate in testing, acceptance testing, and implementation of information systems, modules, and subsystems

Provide user support during application software implementations

Participate in training users on application software

Participate in Application Group and business unit meetings

Prepare and update project plans

Administration (add. delete. change) of Windows 2000/2003 servers, fax, and other network resources, services, and applications related to the business applications this position supports

Monitoring of Windows 2000/2003 servers, fax, and other network resources, services, and applications related to the business applications this position supports

Designs, documents, and implements performance enhancing hardware. OS or database configuration changes to improve performance using performance data collected to verify performance improvements

Creates, documents, and implements standard, secure, high-performance configurations for all MS SQL database installs

Assist development and reporting groups in optimizing SQL statements in applications, batch jobs, and reports and in designing and using databases and database applications and processes for maximum performance, security, reliability, and availability

Designs, documents, implements, monitors, secures, and supports MS SQL relational, OLTP, OLAP, and star schema databases

Plans and manages MS SQL patch application on MS SQL database servers

Creates, distributes, and enforces standards for user account, group, and database security and configuration for all production databases and for non-production databases that may contain PHI or other sensitive data protected under HIPAA. Sarbanes, Oxley, or other state or federal regulatory requirements

Designs, documents, implements, and monitors archive and other essential log file configuration, operation, and location

Designs, documents, implements, and monitors backup of critical database files to tape or other approved media and other database protection or high availability solutions such as replication, mirroring, shadowing, or RAC

Monitors performance issues on all production and non-production databases (as applicable) implementing performance monitoring and trending on all production and applicable non-production databases
Location  Tampa , FL
Minimum Experience (yrs):  7
Required Education:  Bachelors Degree

Do you meet the criteria/qualifications of the position for which you are applying?  yes    no
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