generic-header

Job Seekers


Job Title: Admin
Category:  Information Technology (2854)
Description: 
Position Summary:
Responsible for assisting internal and external personnel via phone, on-line, and through written requests. Responsible for achieving individual goals for quality and quantity, which in turn, help others in the department achieve their goals of quality and quantity.
 
Responsibilities:
  • Respond to the service needs of end-customers, affiliated partners in other offices and / or out in the field, and internal employees, maintaining ownership of the task / call / ticket until completed
  • Update newly reported claim file with uploaded declarations pages to properly document policy coverage and endorsements as it pertains to each claim file.
  • Ability to work in a fast paced environment; and manage changing priorities effectively.
  • Act as primary service contact for customers and affiliated customer
  • Process policy level transactions within level of authority
  • Conduct research when needed to complete service requests
  • Prepare service reports when requested
  • Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
  • Identify, recommend, and implement customer conservation approaches to enhance policy retention
  • Protect the organization's value by keeping information confidential.
  • Maintain compliance with internal and industry Best Practices.
Requirements: 
Requirements:
  • Proficiency with Microsoft Office products
  • Preferred experience with document upload / verification processes. Update newly reported claim file with uploaded declarations pages to properly document policy coverage and endorsements as it pertains to each claim file.
  • Excellent computer skills, and experience using Internet research tools 
  • 45-50+ wpm
  • Excellent communication skills and ability to interact on a professional level with internal and external personnel
  • Multi Task
  • Shift work between the hours of 8AM-8PM
  • Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATs
Location  Clearwater , FL
Minimum Experience (yrs):  1-2
Required Education:  Not Specified


Do you meet the criteria/qualifications of the position for which you are applying?  yes    no
 
Return to search results  Email this job to a friend
*Logged in members may also add jobs to their job cart
Bookmark and Share